Healthcare Workforce logistics (HWL) has been engaged to manage a Locums Managed Service Program (MSP) for the Arizona Healthcare and Hospital Association (AzHHA) including HWL proprietary Locums VMS.
...is a business and design approach that seeks to ensure broad compatibility and interchangeability of vendors and technologies. The model encompasses standardization, non-proprietary design principles, and unbiased business practices.
When my colleagues and I formed HWL, there were a lot of spirited discussions around what constitutes a great VMS/MSP program. And yes, there were lots of different perspectives and opinions regarding the existing models in the marketplace, and about the functionality gaps that existed in available VMS systems. However, there was one area where there was universal agreement. Treat agencies with respect, listen, and be hyper-focused on what is important to them. This may sound simple and obvious but having been in this business for over 20 years I constantly hear from agencies that are frustrated with this or that MSP provider or VMS system because they feel like concerns aren’t heard and they are treated as second class citizens. Having spent the first part of my career on the agency side, I personally experienced this and remember that feeling. Not great.
A couple of weeks from now in beautiful Pittsburgh, PA (yes I mean that... have you been lately?) healthcare HR leaders from around the country will gather to discuss topics like compensation, labor law, benefits communication, recruiting and depression in the workplace (yes, sadly it exists).
As a leading healthcare managed services provider we at Healthcare Workforce Logistics, recognize that one size does not fit all. That is why we take a consultative approach to each client and customize a solution tailored to meet the unique needs of your organization. We offer a wide range of managed services including:
Eighty nine 89% of hospitals that have adopted MSPs or VMSs stated that cost savings were the primary goal for these partnerships. Unfortunately, over the past five years, Agency-based MSP programs have proven ineffective at controlling both unit costs and utilization.
For decades, legacy MSP and VMS providers have offered solutions to manage contingent labor that have led to ever increasing rates and utilization.
HWL offers a new alternative to better manage contingent labor and improve direct hire recruitment. Through a combination of proprietary next generation technology and customizable managed services, HWL delivers a vendor neutral Total Talent Acquisition solution that lowers overall labor costs while reducing administrative burden.
Managing multiple Locums agencies can be a time consuming and frustrating process. And with email and phone-based communication, tracking your progress, managing costs against budget, and gaining visibility into quality and performance metrics is nearly impossible. That is why many health systems reduce the number of agencies they work with. There just isn't enough time in the day. The result? Fewer providers hear about you, less competition for your business, higher rates and fees, less overall choice.
