HWL Insights

South Shore Health (SSH) has long been a leader in delivering exceptional care. As Massachusetts’ only community-based Level III NICU and one of just three Level II Trauma Centers in the state, SSH sets the standard for regional healthcare. Its nationally recognized cardiac program performs more than 3,500 procedures annually and consistently ranks among the top 10 hospitals in the state.

Exploring thought leadership in healthcare through engaging conversations with industry leaders

As healthcare systems navigate ongoing financial challenges, a promising shift is emerging. Recent analysis from Moody's Investor Services reveals an encouraging trend in the sector's financial health, with operating cash flow margins approaching 7%. While this signals a positive trajectory toward recovery, healthcare organizations must strategically navigate ongoing challenges to maintain this momentum. 

The concept of an Internal Resource Pool (IRP) is no longer a “nice to have” in healthcare—it’s a strategic imperative. With workforce volatility, increasing patient acuity, and tightening budgets, healthcare organizations must cultivate agile, cost-effective, and clinically competent staffing solutions.

Managing payroll is a difficult task for any company, but even more so in healthcare. Between irregular scheduling based on patient demand, overtime, shift wage differentials, various worker classifications, benefits management, and strict labor laws, healthcare administrative teams are kept busy, to say the least. On top of it all, hospitals have seen high turnover rates (currently standing at ~20%) over the past few years, meaning teams are constantly on- and offboarding staff and updating payroll systems. 

Staffing shortages, rising costs, compliance complexities, and more have been some of the most common challenges in the healthcare space for the past few years. Legacy systems and medical devices also pose cybersecurity risks that are often overlooked. Outdated staffing protocols foster inefficiency and lost revenue.

Healthcare organizations face mounting pressure to maintain optimal staffing levels while managing costs and quality care. A resilient provider staffing strategy requires three key elements: rate transparency, workforce optimization, and administrative efficiency. HWL helps empower partners to do this every day here are some key learnings in each category:

As a flex pool or travel nurse, you're often the "new nurse" on different units. While this role brings exciting opportunities, it also presents unique challenges. Here's how to navigate them with confidence and professionalism.

One of the top concerns for healthcare companies of all sizes year over year is striking a balance between patient needs, remaining compliant, and staying in the green financially. This last point has certainly become quite a challenge due to ever-growing complexities in staff management and healthcare administration. 

In a compelling industry panel discussion hosted by Health Connect South, four healthcare leaders came together to share their perspectives on an industry at a crossroads. The panel discussion, The State of Healthcare: Industry Leaders Perspectives, which brought together voices from different corners of healthcare, revealed both the challenges and opportunities that lie ahead in transforming healthcare. 

As a nurse, you're always looking for ways to grow your skills and advance your career. Flex pool nursing, often seen primarily as a way to enjoy scheduling flexibility, actually offers a wealth of professional development opportunities. Let's explore how being part of a nursing flex pool can boost your career and expand your skillset. 

While nurses were more widely recognized during the COVID-19 pandemic, the allied health sector—comprising a wide range of professionals from imaging specialists to rehabilitation therapists—has also undergone significant changes. As healthcare leaders face ongoing staffing challenges, the demand for allied health professionals continues to rise, underscoring their critical role in comprehensive patient care.

As healthcare organizations navigate the constantly evolving landscape, the need for scalable, efficient, and cost-effective solutions has never been more critical. The challenges of managing a growing workforce, fluctuating patient volumes, and increasing regulatory demands require innovative approaches. This is where Vendor Management Systems (VMS) and Managed Service Providers (MSP) come into play, offering the flexibility and scalability that healthcare organizations need to thrive.

In a healthcare industry where innovation and compassion intersect, true progress is rooted in diversity, equity, and inclusion (DEI). Beth Israel Lahey Health (BILH), serving the northern suburbs of Boston, has redefined what it means to champion these values. With the support of HWL, BILH’s Disadvantaged Business Enterprises (DBE) program is not just a checkbox; it’s an impactful initiative that integrates diverse suppliers into the very fabric of its operations, driving forward a new era of inclusivity in healthcare.

The cornerstone of exceptional patient care in modern healthcare systems lies in the effective management of a skilled and adaptable workforce. For large health systems, this challenge is magnified when it comes to coordinating temporary physician coverage, known as locum tenens. The University of Vermont Health Network Medical Group (UVMHN) recently faced this challenge head-on, embarking on a transformative journey to revolutionize its locum tenens management. It is the story of how a fragmented system evolved into a streamlined, unified program that not only improved operations but also enhanced patient care.

As a nurse who thrives in the dynamic and ever-changing environment of float pool assignments, you are part of a unique group within the healthcare community. Adaptable, resilient, and continually optimistic, you embrace the challenges and rewards that come with floating between various units within a healthcare institution.  

Over the past few years, since the turbulence of the pandemic, healthcare organizations' main focus has been having enough staff to fill vacancies due to increased demand and surges in patient volume. This led to unprecedented rates of burnout, permanently changing the course of staffing history as organizations became dependent on contingent labor. 

The demand and costs for locum tenens providers is continually on the rise. With the increasing demand for healthcare and diminishing supply of providers across the healthcare community, the need for flexible staffing solutions has organizations across the US turning to Vendor Management Systems (VMS) and Managed Service Providers (MSP) to streamline their operations and ensure quality coverage. Once only for the travelling nurse community, a well-chosen VMS/MSP can efficiently manage locums staffing needs, reducing the stress and cost of using locums.

Striking a balance between cost management and high-quality employees is critical for long-term success and ensuring the integrity of patient care. However, with so many healthcare systems' over reliance on contingent labor, which often comes at a premium price, this is often easier said than done. Innovative solutions are imperative for today's healthcare leaders.