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Charting Paths in the Workforce: Key Insights from SIA’s 2024 Americas Buyer Survey

In the complex world of healthcare staffing, staying ahead requires a deep understanding of the industry. The Staffing Industry Analysts’ (SIA) 2024 Workforce Solutions Buyer Survey, focusing on the United States, sheds light on how organizations manage their flexible workforce, their supplier strategies, and what they prioritize for the future.

Leaders vs. Laggards

One key finding is the difference between leading companies and others. Called "Leaders" and "Laggards," these groups have notably different approaches to managing their flexible workforce. While 31% of participants see themselves as Leaders, another 31% consider themselves Laggards. Leaders tend to have more advanced programs, often using a Vendor Management System (VMS), compared to only 59% of Laggards. Leaders also see their programs as giving them an edge in attracting and retaining talent, as well as in getting a good return on investment.

*Source: SIA Workforce Solutions Buyer Survey 2024; April 23, 2024

Proportion of Flexible Workers

Across the country, flexible workers make up a significant part of the workforce, with companies reporting that around 20-22% of their workers are contingent. This group mainly consists of consultants and temporary agency workers. Interestingly, as companies grow, the proportion of contingent workers tends to decrease, suggesting changes in workforce structure as companies expand.

Supplier Management and Technology

How companies manage their suppliers also influences their workforce. Many use technologies like VMS and Managed Service Providers (MSP), especially as they get bigger. There's also a trend toward using automation for sourcing and promoting opportunities on company career sites.

*Source: SIA Workforce Solutions Buyer Survey 2024; April 23, 2024

Cost Considerations

When it comes to costs, most companies have seen their rates go up over the past year, with the majority seeing increases of 1-5%. Some have experienced even higher increases, showing the ongoing changes in the job market.

Partnering with HWL

Partnering with HWL can help organizations manage their costs effectively. Looking ahead, many organizations are planning to review their supplier arrangements, with over half planning to issue Requests for Proposals (RFPs) in the next year. And for 17% of companies, controlling costs is a top priority for 2024, emphasizing the ongoing focus on efficiency.

As the workforce landscape evolves, insights from surveys like SIA’s 2024 report can guide organizations in overcoming challenges and capitalizing on opportunities. By embracing technology, refining supplier strategies, and staying up to date with trends, companies can position themselves for success in the competitive healthcare staffing market through collaboration with HWL. If you're interested in learning more about how HWL can streamline your staffing processes, reach out to one of our professionals today!

June 03, 2024/By Lauren Cabral
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Author: Lauren Cabral

Lauren N. Cabral joined HWL as the Senior Vice President of Business Development and Consulting Services in 2020 and now serves as the Senior Vice President of Strategic Partnerships. With over a 25-year record of achievement in driving transformational workforce management and talent acquisition optimization strategies to some of the most prestigious integrated delivery networks in the country, Lauren has demonstrated executive leadership in leading teams and large-scale engagements. She has served as the Vice President of Advisory Solutions, Business Development, and Client Services for some of the most respected healthcare workforce management firms in the nation.
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