--- title: Artificial Intelligence (AI), Friend or Foe? description: Can AI help solve the healthcare staffing crisis? Discover how artificial intelligence can augment—not replace—your workforce strategy. image: https://blog.hwlworks.com/hubfs/AdobeStock_1539304063.jpeg --- [VMS Login](https://vms.hwlmsp.com/) [![HWL_2C_300DPI-Aug-29-2023-12-27-59-4566-PM](https://blog.hwlworks.com/hs-fs/hubfs/HWL_2C_300DPI-Aug-29-2023-12-27-59-4566-PM.jpg?width=201&height=75&name=HWL_2C_300DPI-Aug-29-2023-12-27-59-4566-PM.jpg "HWL_2C_300DPI-Aug-29-2023-12-27-59-4566-PM")](https://www.hwlmsp.com/) [Industry News](https://blog.hwlworks.com/artificial-intelligence-ai-friend-or-foe#) ### x**HEALTHCARE INDUSTRY NEWS** Get industry news, client announcements, product release info, and HWL Insights directly in your inbox! # Artificial Intelligence (AI), Friend or Foe? [Healthcare Staffing](https://blog.hwlworks.com/tag/healthcare-staffing), [Workforce Management](https://blog.hwlworks.com/tag/workforce-management), [Artificial Intelligence](https://blog.hwlworks.com/tag/artificial-intelligence) ![](https://blog.hwlworks.com/hubfs/AdobeStock_1539304063.jpeg) *With over 1 million healthcare positions projected to go unfilled by 2030, the question is not if we need help—but how we get it.* Artificial Intelligence (AI) is evolving so rapidly, it is hard to keep up with the tools—let alone how to use them effectively. But instead of fearing this new wave, we should embrace the possibilities. AI has the potential to fill critical gaps and enhance outcomes across industries—especially in healthcare. **The Big Questions** In healthcare workforce management, two questions often come up: - **How can AI help with staffing and patient care?** - **Will AI replace people?** The honest answer? We do not know yet. Only time will tell. But what we *do* know is that **AI can be used right now** to help close the supply gap in healthcare staffing—whether for permanent roles or contingent labor. **AI in Action: Closing the Staffing Gap** Demand is high across many specialties, especially in states with high turnover or rural areas struggling to attract talent. AI tools can: - Scan multiple sources for candidates - Auto-match qualified professionals to open roles - Streamline outreach and communication This means that while AI may not provide direct patient care, it plays a crucial role in ensuring the right people are in place to do so. **Augmenting, Not Replacing** By using secure AI platforms, recruitment offices and staffing agencies can: - Build scraping algorithms to curate internal data (e.g., past applicants or former employees) - Match new candidates to open roles - Automate outreach across multiple channels Many of these tasks are still done manually today—slower, less efficiently, and with limited reach. AI does not replace recruiters; it **amplifies** them. It fills the gap—fast—and acts as a powerful extension of the team. **Why It Matters** In healthcare, **speed to market with qualified candidates is essential** to maintain safe staffing ratios and ensure quality patient care. If AI can help achieve that, then yes—**AI is your friend**. **The Bottom Line** The future of healthcare staffing is not man *or* machine—it is **man and machine**. **Are you ready to make AI part of your team?** July 22, 2025/By [Laurie DiMarzio](https://blog.hwlworks.com/author/laurie-dimarzio) TAGS: [Healthcare Staffing](https://blog.hwlworks.com/tag/healthcare-staffing), [Workforce Management](https://blog.hwlworks.com/tag/workforce-management), [Artificial Intelligence](https://blog.hwlworks.com/tag/artificial-intelligence) ##### Share this entry - Share on Facebook - Share on Twitter - Share on Pinterest - Share on Linkedin - Share on Tumblr ### Author: [Laurie DiMarzio](https://blog.hwlworks.com/author/laurie-dimarzio) Laurie DiMarzio joined HWL in 2021 as the Vice President of Account Services, overseeing the Account Management team, Compliance, and Operation’s Support. With over 20 years of experience in the healthcare staffing industry, Laurie has held a variety of leadership roles spanning from hands-on, front-end operations management to strategic and tactical leadership initiatives. She has wide-ranging, cross-functional and operational staffing experience, leading recruitment teams, integration efforts, centralized vendor management, and project management teams. Find me on: [LinkedIn](https://www.linkedin.com/in/laurie-dimarzio-05391614/) ##### You might also like [Spotlight: Transforming Contingent Workforce Management Through Onsite Partnership](https://blog.hwlworks.com/spotlight-transforming-contingent-workforce-management-through-onsite-partnership-1) [Why RFPs Don’t Work and What to Do Instead](https://blog.hwlworks.com/why-rfps-dont-work-and-what-to-do-instead) [The Market Hasn’t Settled. It’s Signaling.](https://blog.hwlworks.com/the-market-hasnt-settled.-its-signaling) [From Overwhelmed to Strategic: Giving Clinical Leaders Their Time Back](https://blog.hwlworks.com/from-overwhelmed-to-strategic-giving-clinical-leaders-their-time-back) [2025 Workforce Management Lookback: Healthcare and Education at a Crossroads](https://blog.hwlworks.com/2025-workforce-management-lookback-healthcare-and-education-at-a-crossroads) [Debunking the Myths: Why VMS and MSP Solutions Work for Locum Staffing](https://blog.hwlworks.com/debunking-the-myths-why-vms-and-msp-solutions-work-for-locum-staffing) [Healthcare Staffing in 2025–2026: Stabilization Ahead — And How HWL Is Positioned to Help](https://blog.hwlworks.com/healthcare-staffing-in-2025-2026-stabilization-ahead-and-how-hwl-is-positioned-to-help) [Breaking the Cycle: How One Health System Saved $1.9M by Rethinking Workforce Strategy ](https://blog.hwlworks.com/breaking-the-cycle-how-one-health-system-saved-1.9m-by-rethinking-workforce-strategy) Please feel free to keep the discussion going in the comments section below. ### Latest News - [What If We've Been Measuring the Wrong Workforce Metrics](https://blog.hwlworks.com/what-if-weve-been-measuring-the-wrong-workforce-metrics) July 09, 2026 - [Built by Educators. 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