When the Department of Health and Human Services (DHHS) approached AMI Health for disaster response assistance, its staffing department, which consisted of two people, knew they needed help. That's where HWL came into play.
In 2020, the Department of Health and Human Services contracted AMI Health for disaster relief assistance. Because AMI's staffing department consisted of only two people, they knew they would need outside help. These two individuals were responsible for deploying healthcare providers to both the fixed and temporary medical facilities with which AMI was engaged.
Their first assignment was at a Kirkland, WA nursing home, where two-thirds of the residents had fallen ill with the novel coronavirus, and one-third of its staff had called in sick. The two AMI employees worked around-the-clock and managed to get the job done, however it became clear that they'd need help after receiving more work from the DHHS.
Key Challenges:
HWL provided their VMS platform, which gives clients access to a network of over 100 vendors. The technology helped AMI set up a COVID triage unit adjacent to Beth Israel Mount Sinai Hospital in New York City, where ICU nurses and RNs, along with other healthcare professionals, were in extremely short supply. The team could now submit candidates, credentials, and invoices through the VMS, streamlining tedious processes in the midst of a crisis.
The ongoing COVID-19 pandemic produced crises all over the globe, and for each one AMI was engaged--HWL was there to offer critical assistance:
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By decreasing the time it takes to get healthcare providers on the floor, AMI Health was able to provide even better care for its patients, while easing the burden on current staff, ultimately improving the healthcare delivery process for everyone involved.
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