HWL's suite of workforce solutions has helped hundreds of healthcare organizations cut staffing costs, maintain quality of care, and improve recruiting strategies to foster future success. We're always putting out the word that services such as Managed Service Programs (MSP), Vendor Management Systems (VMS), internal agencies, and more are all essential to implement in the face of industry-wide staffing challenges.
But what do these strategies actually look like? How do they affect facilities on the ground? We put together some real-life case studies so you can see our services in action.
"Lee Health was looking to harness the power of market intelligence to lower costs yet maintain the exceptional quality of our staff. The insights we gained through HWL have seamlessly integrated into our overall workforce plan, helping us reduce agency utilization and costs and ultimately achieve a remarkable reduction in bill rates."
-Mike Wukitsch, MBA, SHRM-SCP, SPHR, Chief People Officer, Lee Health
HWL's proprietary platform makes it easy to streamline all aspects of your contingent workforce management and vendors.
Lee Health's case was something all-too-common: They saw a surge of travel nurse utilization because of the COVID-19 pandemic (which was then exacerbated by Hurricane Ian), which caused their overall costs to skyrocket. They found that managing contract labor was tedious, time-consuming, and required significant administrative resources. So, they enlisted our VMS platform, which gave bill rate trend transparency, customized reporting, assisted in managing their workforce processes, and built a funnel to direct source workers.
In the end, they reduced their rates to pre-pandemic levels and improved their compliance rates. To find out how we can help you do the same, check out our VMS services.
"I appreciated Lauren, Robert, and the whole HWL team right away. They had experience opening vaccination clinics in other states, but they came in with a servant mindset and wanted to really understand the conditions on the ground here."
-Shaun May, Director of Public Health Services at Weld County Department of Health and Environment
When Weld County was working double-time to meet the demand for the COVID-19 vaccine, they turned to HWL's MSP for assistance. They ran into an immediacy of need for an unprecedented task all while priorities were constantly shifting with demand.
By sourcing PPE and other supplies, leveraging our vendor-neutral staffing model to hire 40 employees, working with facilities management to set up vaccination tents, and coordinate outreach efforts, Weld County was able to create pop-up clinics and catch up to the vaccination rates that the rest of the state had.
Find out how an MSP can optimize your operations today!
"Our hospital developed a reliance on travel nurses. However, we needed more direct insight into the market rates for contingent staff and struggled to source quality candidates at competitive rates. That is until Grady Works was created. Thanks to this [internal agency] solution, we now have a clear understanding of the market rates and can drive competition for top candidates. As a result, our organization has saved money and improved our approach to staffing contingent labor."
-Sabrina Broadnax, Vice President, Human Resources Grady Health System
Grady Health approached us due to post-COVID contingent labor reliance that ultimately became unsustainable. High demand for nurses in all specialties and limited visibility into what they were paying their contingent workers vs. what the bill rates were added another layer of difficulty to the predicament.
So we recommended that they create their own private-label internal agency called Grady Works. It was a direct talent pipeline that provided insights into the labor market, helped them set competitive rates, and eventually made them a prominent vendor.
In the end, they saved an average of 21% on contingent labor, increased their quality of staff, and had an average fill rate of 78% among their contingent workers.
Internal agencies aren't as hard to set up as you may think. Find out how to get started by giving us a call!
All of these success stories are just the tip of the iceberg when it comes to helping organizations just like yours. Hundreds of healthcare facilities both big and small turn to us when they need to cut costs without sacrificing integrity of care. Between the outlined services, our advisory solutions, locums management, payroll services, and more, you can rest easy knowing there's a customizable solution to your staffing woes.
Browse more success stories or get in touch today to learn how you can optimize your operations.